Terms of Service

Last updated: 4/26/2026

Agreement to Terms

By accessing or using The Automation Agency's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Use License

Permission is granted to temporarily access the materials on The Automation Agency's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display
  • Attempt to reverse engineer any software contained on our website
  • Remove any copyright or proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

Services

Voice AI Receptionist Services

Our voice AI receptionist services are provided on a subscription basis. By subscribing to our services, you agree to:

  • Provide accurate and complete information during setup
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the services in compliance with all applicable laws and regulations
  • Not use the services for any illegal or unauthorized purpose

Service Availability

While we strive to provide 24/7 service availability, we do not guarantee uninterrupted access to our services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. You agree to:

  • Provide current, complete, and accurate billing information
  • Promptly update account information in case of changes
  • Pay all charges at the prices in effect when incurred
  • Pay applicable taxes related to your use of the services

We reserve the right to change our pricing with 30 days' notice. Continued use of services after price changes constitutes acceptance of the new pricing.

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused portions of annual subscriptions, except as required by law.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of The Automation Agency or its content suppliers and is protected by international copyright laws.

You retain ownership of any data or content you provide to our services. By using our services, you grant us a license to use, store, and process your data solely for the purpose of providing our services to you.

Data Privacy and Security

We take data privacy and security seriously. Our handling of your personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Limitation of Liability

In no event shall The Automation Agency or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our services, even if we have been notified of the possibility of such damage.

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless The Automation Agency and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our services, your violation of these Terms, or your violation of any rights of another.

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the services will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ireland.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: